Commonly Asked Questions

Your Questions, Answered

Do you come to my house?

Whole Life Veterinary Care is a mobile service that brings the veterinarian to you. There is no car ride to the vet or waiting in the lobby - your exam starts as soon as the doctor arrives. We find this to be less stressful for pets and the entire family. Routine wellness care, illness treatment and monitoring, as well as hospice and euthanasia, is all provided in your home. For pets who like to hide, we recommend closing off bedroom doors ahead of the visit and keeping your pet in the living room or an area where they cannot hide. We use low-stress handling techniques for the comfort of your pet.
For anesthetic procedures such as surgeries or dental cleanings, referral to a local hospital will be discussed.

What is acupuncture and what is it used for?

Acupuncture is an ancient therapy used not only for acute or chronic pain but also for many other health conditions including respiratory problems, anxiety, allergies, skin disease, etc. We have managed cases such as:

Intervertebral Disc Disease
Osteoarthritis
Cruciate Tear
Muscle Strain
Vestibular Disease
Feline Asthma
Renal Disease

Acupuncture improves blood flow and decreases inflammation while dampening nerve impulses that transmit pain to the brain. Contact us today to see if acupuncture is right for your pet.

How does acupuncture work?

Acupuncture needles when placed at certain points on your pet, interact with the nervous system. The nervous system regulates pain, anxiety, blood flow, and immune function. The needle itself causes a tiny amount of trauma which the body responds to with a healing response. The response is greater than the trauma.

Does acupuncture hurt?

The needles used are coated to reduce friction so they glide in without pain. Sometimes a sensitive area is triggered with a needle which can cause a sharp sensation. This usually means it is a very effective location that needs more work to the surrounding tissue.

Are there any payment plans available?

Payment is due before or at the time of service. There is no option of payment plans.
You may pay with cash, credit card (Visa, American Express, or Mastercard), or electronic transfer (Venmo, Zelle, PayPal, etc)

Do you treat exotic animals?

Whole Life Veterinary Care primarily focuses on canine & feline patients but does provide acupuncture and euthanasia service for exotic pets. Acupuncture can be used as an adjunctive treatment for GI stasis, endocrine regulation, and other conditions. Please contact us to determine if your pet is a good candidate.
Wellness care and diagnostics may be available for your backyard chickens or household pets.
Birds are seen at Rancho San Carlos Pet Clinic
Call for details.

Do you accept pet insurance?

We are happy to help you complete any insurance forms for reimbursement. With pet insurance, we deal with each other directly, and then the insurance company pays you for services based on your plan. For more information on pet insurance, check out our blog.

What about surgery or dentistry?

Whole Life Veterinary Care is now based out of Rancho San Carlos Pet Clinic. Our doctors work in the hospital and on the road. For anesthesia, surgery, dentistry, radiographs, or other hospital services please call (619) 462-6820

Have more questions?

FAQ: FAQ